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The "Visual Communication Center" in the Knoxville News Sentinel newsroom.

Howard Finberg, director of the Poynter Institute's News University

Larry Kramer, founder and former CEO of MarketWatch.

Screen shot of most emailed stories on Knoxnews on Oct. 6, 2009.

Online News Association logo

Google logo for its 11th birthday.

Rusty Coats speaking to the Knoxville Social Media Association on Sept. 22, 2009, at the Crown and Goose.

Jack D. Lail tweeted, "[Blog] Training and focusing on content quality even in tight times: E.W. Scripps CEO Rich Boehne is getting some ku... http://bit.ly/NOyln"
Jack D. Lail tweeted, "@kensands, er, that would be feetbook.com. #talkethics"
Jack D. Lail tweeted, "@kensands Looks like someone had the feedbook.com idea years ago! #talkethics"
Jack D. Lail shared "I see Rude People" from Dr. Helen
Jack D. Lail shared Coaching: Understanding Perfect âif onlyâ Execution from Genuine Jeremy Floyd - Established in 1976 - Now With 20% More Attitude